Volunteers of America Michigan is the state’s largest private provider of services to veterans, the volunteers of America Michigan provides help to the homeless, food for the hungry.
They are also one of the largest nonprofit providers of housing to vulnerable seniors, families, and disabled people, with their portfolio climbing over 1,000 apartments this year.
They also make provisions of employment and shelter for veterans, housing for poor seniors, and a helping hand for struggling families.
Other programs reach out to the lonely and impoverished during the holidays, with hot meals, gifts, and gestures of caring.
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Who are Volunteers of America?
Volunteers of America Michigan, Inc. is a charitable organization founded in 1896 and driven on Christian values and principles.
Volunteers of America, illustrating the presence of God through all that we do, serve people and communities in need, and creates volunteer opportunities for people to experience the joy of service to others.
Our programs address the needs of our community’s disadvantaged, focusing on all levels of our continuum of care.
They believe in the dignity of every person and strive to achieve self-sufficiency. They also encourage service to God, by serving others.
The Services they render are:
- Children, Youth, and Families
- Community Resources
- Counseling Services
- Thrift Stores
- Vehicle Donations & Sales
- Veterans Programs
Property Management Services for Volunteers of American Michigan
The goal of VA is to utilize extensive property management skills and provide to their property management expertise for the people in the community.
You won’t only gain access to in-depth experience in handling multifamily and senior properties, but you also acquire our commitment to quality and proficiency in such areas as our advertising network and our proven system of leasing, collection, and eviction as well as our extensive knowledge of laws regarding tenants and landlords, all to minimize the extra cost to you.
We comprehensively manage all aspects of each property’s operations. While providing residents with service-rich housing, our skilled professional management team ensures the highest standards are met.
Our team exceeds business goals, maximizes cash flow, and ensures performance and asset value for our lenders, partners, and our organization.
Employee Excellence and Training
They provide a quality work environment that allows us to recruit and retain exceptional talent. Our skilled, professional, and caring management team, make residents their number one priority.
They are held to strong occupancy and budgetary standards to maximize your asset value. Personal growth, health, and well-being of employees are highly promoted.
They also offer both technical and educational development. Maintenance and Management teams are trained within the organization as well as offered professional certifications such as ARM- Accredited Residential Manager, COS- Certified Occupancy Specialist, LIHTC Certification, and CPR/AED
Employees are offered ongoing training in leasing, compliance, computers, communications, fair housing, maintenance certifications, supervisory skills, REAC Inspection training, MOR audit training, financial-budgetary training, and tax credit training.
Staff is trained with special expertise in dealing with such things as depression, dementia, economic challenges, and healthy aging in place to offer excellent customer service with compassion to residents.
Volunteers of America Property Management Services understand how important, properly, and efficiently maintaining your properties can be and how it can improve overall site operations and reduce costs.
The team of experienced Maintenance Supervisors and Technicians work closely with Property Managers to ensure all budgeted capital improvements are effectively and efficiently completed, provide cost-effective purchasing, preventive maintenance planning, make sure the daily janitorial needs and resident service requests are being met as well as offer 24-hour emergency maintenance services.
Volunteers of America Michigan’s Property Management Services targets marketing strategies for each community in their portfolio because the future of any property, large or small, is dependent upon knowledge and image.
Through market research and competitive analysis, they have identified their target market and develop a marketing strategy, profile, and materials to ensure maximum promotion and leasing of your communities.
With continued support, training of on-site personnel, easy to use compliance software, and our trained compliance staff, they can assist you with a resolution of existing problems and help prevent them from happening.
Our compliance staff is up-to-date on HUD, MSHDA, LIHTC, Rural Development, Public Housing, and State Programs. They also, offer ongoing file reviews, file audits, and corrections.
They utilize professional property management accountants that are CPA supervised.
Also, offer comprehensive financial management, monthly financial reports, and promote strict budgetary compliance for maximum financial performance and cash flow of your communities.
They utilize professional technology consultants that are highly knowledgeable on the latest software and hardware.
Any questions or repairs needed are just a phone call or e-service ticket away. Their professional technological consultant’s expertise includes the following support solutions:
- Hardware repair, procurement, and setup
- Network security, virus protection, firewalls
- Software hosting
- Master licensing
- Enterprise based email
- Virtual private network
Volunteers of America Property Management Services actively participates in community organizations such as:
- Institute of Real Estate Management (IREM)
- Detroit Metropolitan Apartment Association (DMAA)
- Midwest Affordable Housing Management Association (MAHMA)
- The Community Economic Development Association of Michigan (CEDAM)
- National Center for Housing Management (NCHM)
- Fair Housing Center of Metro Detroit
A career at Volunteers of American
At Volunteers of America Michigan, they go and visit wherever they are needed to provide essential, life-changing services for veterans, seniors, and families right here in our community.
Through our comprehensive services varying from transitional housing to employment services, we work to serve those who first served us.
We are proud to say we are the largest private provider of services for veterans in the state.
Whether working in our thrift stores or directly with clients, all of our staff make a difference in the lives of the most vulnerable among our neighbors.